Our Commitment to Customer Experience
We highly value your thoughts and prioritize providing a comfortable and seamless shopping experience at every step. To ensure this, we have crafted a workflow that keeps us in close contact with you throughout the process. Personalized attention is at the heart of our service, encouraging you to reach out for any assistance you may need. Below, you can explore how our workflow is tailored to each of our product categories, ensuring a smooth and satisfying journey for every order.
Product Categories:
1.Pre-made Accessories:
Pre-made accessories are non-customizable and ready-to-sell products.
Ordering: You can select the quantity, color, and size you need.
Production Time: These products are ready in stock and do not require production time. Orders are typically shipped on the same day.
Communication: Once you place your order, you will receive a confirmation email with the estimated delivery time. We will also notify you when your products have been dispatched.
1.1.Ready Stock Products:
These are ready-to-ship items within the pre-made accessories category.
Quick Shipping: If you place your order before 12 PM, it will be shipped the same day; orders placed after 12 PM will be shipped the next day.
Ready Stock Page: You can find these products on the Ready Stock page of our website.
1.Customized Labels:
These are made-to-order products based on your specifications.
Production Time: This varies according to product type and quantity. Standard orders take 5-7 days, while bulk orders may take 10-14 days.
Ordering Process:
You can view our customizable labels on the website.
Once we receive your order details, we will send you a price offer along with an estimated production and delivery time.
After your approval, we will begin the sampling/production process.
Communication: We will keep you informed at every stage of the order process via email or WhatsApp according to your preference.
Website Features:
Product Catalog: Our website provides pictures and detailed information about all products.
Customer Support: We value your thoughts and are committed to staying in close contact with you throughout the entire shopping process. Please feel free to reach out to us at any point for assistance.